Knowledge base

Knowledge base 8 Jun 2026

Permissions, Users and Groups in eLLM

The article explains how eLLM manages user access through a system of users, groups, and capabilities, ensuring the right people have appropriate access. It provides a guide for administrators on setting up and managing access permissions.

Knowledge base 8 Jun 2026

Skills in eLLM

The article explains how skills in eLLM help streamline tasks by saving sets of instructions for consistent responses. It covers organisation and personal skills, their management, and how they enhance efficiency in chat interactions.

Knowledge base 5 Jun 2026

How to Install a Plugin in Moodle

Learn to install a plugin in Moodle 4.5 using a ZIP file or the Moodle Plugins directory, including steps for database upgrades and enabling the plugin. This guide is for site administrators looking to enhance Moodle's functionality.

Knowledge base 4 Jun 2026

The Audit Log in the eLLM Admin Console

The audit log is a complete, searchable record of activity in eLLM. Administrators use it to investigate specific events, answer compliance questions, and export records. This article explains what is recorded and how to use the log.

Knowledge base 4 Jun 2026

API Keys in the eLLM Admin Console

API keys let external software (such as automation tools and bots) use eLLM safely. The API keys page is where administrators create and revoke these keys and decide what each one can access. This article explains how they work and how to manage them.

Knowledge base 2 Jun 2026

How to Enrol Students in Moodle

Learn how to manually enrol students in Moodle courses, a quick method for adding a few students or enrolling someone mid-course. Ensure you have the necessary permissions and follow the step-by-step guide to complete the process efficiently.

Knowledge base 24 May 2026

SEB Server: Troubleshooting and FAQ

This is a reference for the most common issues you may meet while setting up or running an exam in SEB Server, with short, practical answers.

Knowledge base 24 May 2026

SEB Server: Reviewing and Archiving After an Exam

When an exam has finished, your work in SEB Server is not quite done. You can still review what happened, search the logs sent by connected Safe Exam Browsers, and decide whether to archive the exam so it stays available for the future. Exam Administrators and Exam Supporters who were on duty during the exam normally handle this tidy-up.

Knowledge base 24 May 2026

SEB Server: Monitoring a Live Exam

When an exam is running, SEB Server gives Exam Supporters a live view of every connected Safe Exam Browser, the indicators measured for each one, and the actions you can take if something looks wrong. The monitoring view is the place where Exam Supporters and Exam Administrators on duty during a live exam spend their time.

Knowledge base 24 May 2026

SEB Server: Screen Proctoring

Screen proctoring lets your invigilators see what is on each student's screen during an online exam, by capturing screenshots from Safe Exam Browser and showing them in a gallery view. It is a separate, optional layer on top of the lockdown and indicator features. Exam Administrators set it up; Exam Supporters use it on the day.

Knowledge base 24 May 2026

SEB Server: Indicators, Restrictions and Client Checks

There are several layers of protection and visibility you set up on an exam before it runs: monitoring indicators, the automated SEB restriction, the App-Signature-Key check and SEB Client Groups. Together they make sure the Safe Exam Browser clients connecting to your exam are the real thing, that the Moodle quiz can only be reached through a properly configured Safe Exam Browser, and that supporters can spot problems quickly on the day. Exam Administrators handle this preparation work.

Knowledge base 24 May 2026

SEB Server: Setting Up an Exam

Once your institution is linked to Moodle and you have an Exam Configuration ready, you can import a Moodle quiz as an exam in SEB Server. This is where the central setup work pays off: in a few clicks, you attach the lockdown rules, choose your supporters and set up a quit password. Exam Administrators handle this work.