Knowledge base

Knowledge base 8 Jun 2026

Local Models in eLLM

Discover how local AI models in eLLM keep your organisation's data private by running on your own servers. Learn about their features, setup, and benefits, including cost savings and enhanced data security.

Knowledge base 8 Jun 2026

Understanding MCP (connected tools) in eLLM

Learn how MCP (Model Context Protocol) connects external tools to eLLM, enhancing the AI assistant's capabilities. Discover the differences between organisation and personal tools, approval processes, and how tool actions are recorded.

Knowledge base 8 Jun 2026

Personal Memory in eLLM

The article explains how eLLM's memory feature helps personalise interactions by remembering lasting facts about users, such as preferences and roles, without requiring repeated input. It also details how to manage, review, or disable this memory.

Knowledge base 8 Jun 2026

Permissions, Users and Groups in eLLM

The article explains how eLLM manages user access through a system of users, groups, and capabilities, ensuring the right people have appropriate access. It provides a guide for administrators on setting up and managing access permissions.

Knowledge base 8 Jun 2026

Skills in eLLM

The article explains how skills in eLLM help streamline tasks by saving sets of instructions for consistent responses. It covers organisation and personal skills, their management, and how they enhance efficiency in chat interactions.

Knowledge base 5 Jun 2026

How to Install a Plugin in Moodle

Learn to install a plugin in Moodle 4.5 using a ZIP file or the Moodle Plugins directory, including steps for database upgrades and enabling the plugin. This guide is for site administrators looking to enhance Moodle's functionality.

Knowledge base 4 Jun 2026

The Audit Log in the eLLM Admin Console

The audit log is a complete, searchable record of activity in eLLM. Administrators use it to investigate specific events, answer compliance questions, and export records. This article explains what is recorded and how to use the log.

Knowledge base 4 Jun 2026

API Keys in the eLLM Admin Console

API keys let external software (such as automation tools and bots) use eLLM safely. The API keys page is where administrators create and revoke these keys and decide what each one can access. This article explains how they work and how to manage them.

Knowledge base 2 Jun 2026

How to Enrol Students in Moodle

Learn how to manually enrol students in Moodle courses, a quick method for adding a few students or enrolling someone mid-course. Ensure you have the necessary permissions and follow the step-by-step guide to complete the process efficiently.

Knowledge base 24 May 2026

SEB Server: Troubleshooting and FAQ

This is a reference for the most common issues you may meet while setting up or running an exam in SEB Server, with short, practical answers.

Knowledge base 24 May 2026

SEB Server: Reviewing and Archiving After an Exam

When an exam has finished, your work in SEB Server is not quite done. You can still review what happened, search the logs sent by connected Safe Exam Browsers, and decide whether to archive the exam so it stays available for the future. Exam Administrators and Exam Supporters who were on duty during the exam normally handle this tidy-up.

Knowledge base 24 May 2026

SEB Server: Monitoring a Live Exam

When an exam is running, SEB Server gives Exam Supporters a live view of every connected Safe Exam Browser, the indicators measured for each one, and the actions you can take if something looks wrong. The monitoring view is the place where Exam Supporters and Exam Administrators on duty during a live exam spend their time.